Returns & Exchanges
At Munk Pack, we want you to love every snack as much as we do, which is why we offer a 30-day satisfaction guarantee on all our keto-friendly bars and cookies. If you are not completely satisfied with your purchase, please reach out to us and we will make it right through a replacement or refund.
Contact Support
Email our customer care team at [email protected] within 30 days of receiving your order, including your order number and the reason for your request.
Provide Product Details
To help us maintain our high quality standards, please provide the lot number and expiration date found on the product packaging.
Wait for Review
Our team will review your request within 2 business days to determine eligibility for a refund or a replacement shipment.
Receive Resolution
Once approved, a refund will be issued to your original payment method or a fresh replacement box will be shipped to your address at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing